View reviews

Review from a customer

Ros Dyson


Brilliant service extremely helpful


Very reliable, nice people!

Thank you for looking after my unfriendly cat, Pixie, it's good to have reliable cat carers, much nicer than the stress of a cattery, it put my mind at rest knowing she was being looked after at home.

Carmel Thompson

I am so grateful to have found Pet Assist. It was reassuring that Jane and Shaun kept in touch every day that I was away. I would have no qualms about leaving my beloved cat in their care again. I even met their own beautiful cats and dogs and it is obvious that they are animal lovers.


Frances Upton
Pet Assist

A professional and efficient company, they are very friendly and obviously love animals. I very much appreciated them keeping in touch with me whilst we were away. Will definitely be using Pet Assist Animal care again

Sandra Alder

Pet sitting services A+

We went away for a couple nights for a wedding and used the overnight stay plus pet walking services. The service offered was great and we felt our dogs were in great (and safe) hands. Will use again if needed

Thank you Jane

Jane really helped me out, been going through a difficult time, I've got cats and a dog, jane went out of her way to help me when I really needed it. I would recommend Pet Assist to anyone. I definitely will use pet assist again. Thank you jane.

Helen Gill

Friendly, pet loving

Nothing was a problem for Jane. Looked after our rabbit really well, she came back clean, well fed and pampered. Would definitely recommend Pet Assist.

Jenny Bland

Have now used this company a few times and will continue to do so. First class service at a reasonable price.

Paul Ratcliffe

Lovely friendly service would highly recommend and we will miss you all so much

Karen dunn


Pet assist is brilliant! Jane and Shaun took amazing care of my two guinea pigs while I was away for 4 weeks. I would definitely recommend them. You can go away with the peace of mind that your pet is in safe hands. The prices are pretty reasonable too! Definitely planning to use Pet Assist for my next holiday!!

Nooreen Akhtar

A weight off my mind while we were away

Our Reggie is a rescue cat and we were nervous about leaving him when we went away for a weekend but needn't have worried. He took to Jane instantly when she came to see us and collect the key so I knew he'd be fine. The text messages telling us that she'd carried out the visits and that he'd been friendly towards her were very much appreciated.

It's so valuable to find someone you can trust when your cat has previously had bad experiences with people. Jane's brilliant!

Liz Francis

Part of the Pet assist family

Jane and Shaun at Pet assist have looked after our cat Toby on many occasions while we have been away. We know he is in excellent hands and we can have total peace of mind, which is a wonderful thing. They are true animal lovers and treat Toby as though he is one of their own beloved pets. Don't know what we would do without them, to be honest!

Judith Hilton

Caring animal lovers and good value for money

I have a 16-year-old Lhasa Apso who is very nervous and easily gets distressed. As kennels are no longer an option for her I asked Pet Assist to make regular visits to check on her while my husband and I were away for a few days. I'm pleased to say that on our return she is showing no signs of stress or anxiety. In fact I don't think she even noticed we'd been away! Thank you, Jane and Shaun, for taking such good care of her. I will definitely be using your services again.

Trisha Cole

Excellent care for our cats

Pet Assist really looked after our cats well while we were away for a few days. We received reassuring updates by text, they put photos on Facebook too. Excellent professional and caring service.img_2965img_2967

Mary Barry

I have used the services of Pet assist since September this year to help me with my pup, Murphy. Jane came to visit to familiarise both of us with the dog and my requirements. She was/is lovely ! I was immediately put at ease about having to work and leaving my little dog alone. Since then, Murphy has enjoyed regular walks and I have peace of mind. As a supply teacher, my work can come at short notice, but Jane has always been able to fit us in and she always lets me know how Murphy has been (and what he has done-sorry, but essential knowledge) by text. I think she offers a great service and I am totally happy with Murphy's care. 10/10 Pet assist!img_4597img_4615

Dee McCulloch

Reliable, lovely dog walkers

We contacted Jane and her partner at short notice and she was happy to help. Really lovely couple, felt really at comfortable around them and so did my dogs. I have 2 big dogs and they were more than comfortable with them. Will be using them every time I come to Scarborough and would happily recommend

Charlotte Fenton

Digger's review of Pet Assist

Shaun walks my dog Digger for an hour or half an hour a day 4 days a week. Digger loves him and enjoys his walks. Shaun and Jane from Pet Assist are very helpful and totally reliable and I would recommend them to any dog owner who needs help with their animal.digger2

Pauline Staves

Very Reliable

We were lucky to find Pet Assist who walked our sprocker Maisy once week. I found Jane and a Shaun at Pet Assist to be very professional and reliable and would recommend their services to anyone.maisy

Christine Watson

Thank You Pet Assist 馃檪

Pet Assist looked after my much loved 18 year old cat for 3 weeks while we were abroad and I am pleased to report he was fit and well on our return. Pre-visits to outline what care Tom needed were no trouble, and they appear to have thought everything through for what they do.
Bottom line is, I would use them again and I am certain Tom would prefer that to going to the cattery which is what he has done previously.
Thanks again Jane & Shaun 馃檪

John Edwards